Seven services. One admin load, gone.

Everything below is work we run for clients on projects or monthly retainers — online, across Europe, in English.

The service set

Employee Onboarding

New starters ready on day one, without the scramble.

  • Day-one readiness checklist for every new starter
  • Contract and document pack prepared before the start date
  • First-week schedule coordinated with the line manager
  • Systems and account handover notes in one place

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HR Documentation

Contracts, policies and templates that hold up.

  • Employment contracts and policy documents drafted and maintained
  • Template library for offer letters, variations and leaver letters
  • Version control with change notes on every revision
  • Periodic review so documents stay current

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Personnel Records

One clean file per person, findable when it matters.

  • Structured employee file setup with a consistent layout
  • Ongoing updates, archiving and cleanup of duplicate copies
  • Access control: defined levels for who sees what
  • Confidential handling as the default, not an add-on

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Recruitment Coordination

Candidates chased, interviews booked, feedback circulated.

  • Vacancy details prepared, formatted and kept consistent
  • Candidate communication coordinated and answered promptly
  • Interview scheduling with reminders for all parties
  • Feedback collected from interviewers and routed properly

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Absence & Leave Administration

Holiday balances people trust and absence records that add up.

  • Holiday and absence records kept accurate and current
  • Approval workflows that do not stall in inboxes
  • Team calendar management with visible cover gaps
  • Monthly absence reporting support for management

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Workforce Planning

The right structure on paper before it is a problem in practice.

  • Staffing plans mapped to actual workload
  • Shift and rota support for operational teams
  • Headcount reviews with clear structure notes
  • Joiner and leaver processes managed end to end

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Ongoing HR Support

A monthly retainer that takes HR admin off your desk for good.

  • Day-to-day HR questions answered in plain English
  • Routine HR administration handled end to end
  • Monthly check-in call with a short written summary
  • Retainer scope agreed upfront and reviewed together

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Each service works standalone or combined — most retainer clients start with two or three and widen the scope later.

How it works

Every service follows the same three-step path.

1

Scoping call

A short call to map what you need taken over, what stays with you, and what it should cost. You get a written scope — no obligation.

2

Documented handover

We agree the handover pack: documents, records, access levels and cut-off dates. Everything is listed, so nothing gets lost between desks.

3

Running support

We run what we agreed and report on a steady rhythm — monthly check-ins for retainers, clear milestones for one-off projects.

Not sure which bits you need?

Describe the admin that is piling up and we will map it to a scope — including the parts you should keep in-house.

Get in touch

HR administration for small and medium-sized businesses across Europe — handled properly, in plain English.

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© 2026 Optimum People Ltd · Registered in England & Wales No. 16399240 · HR administration support — not legal advice.
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